Patient expectations are changing
Patients now expect digital, fast and secure access to their medical records.
Why are more healthcare organizations outsourcing release of information?
Request volumes are rising
Requests are increasing year after year, with legal updates making them more complex.
Staffing shortages are enduring
HIM teams are stretched thin and unable to scale with demand and competing priorities.
Mistakes are more costly than ever
With so many moving parts, one small error can lead to costly consequences.
Does your daunting request backlog leave your team scrambling? You’ve come to the right place.
What is the state of release of information today, and how did we get here?
Our latest playbook establishes what the release of information industry looks like today. (Spoiler alert: request volumes are raising, staff is dwindling and navigating compliance is the biggest priority for most.)
What does a solid medical record release process look like?
This playbook walks you through the cornerstones that should be part of every release of information workflow. Requests can come from all sides, so it’s important to have a robust, quality control-focused process in place.
Could outsourcing medical record release be beneficial for your team?
Understanding how outsourcing release of information can help your team is often a key aspect of the decision-making process. Our playbook helps you weigh the impact of freeing up your staff’s time for other, revenue-driving tasks.
