Improve release of information efficiency

Our technology-driven approach to
managing medical record requests will improve patient satisfaction and ensure your patient data stays secure and compliant.


business hour
turnaround time for 85% of requests.


providers served

“Record requests are a
high-risk area. The security around HealthMark’s process were very important to me. Plus, they deal with the lawyers so we don’t have to!”

– Misty Kelly

InnovaCare Senior Compliance Professional

Alleviate administrative burdens with HealthMark

Medical, billing, and imaging record release

FMLA and disability form completion

Chart audit and review completion

Eliminate a hidden cost center

Record management
costs are sneaky

Do you know how much release of information is costing your organization? Check out our calculator to see how much you might be able to save.

And for a customized cost analysis,
fill out the form below.

Industry-leading turnaround time

There’s a patient at the center of every record request

And we’re committed to providing those patients with the best experience possible. We fulfill most patient requests within 8 business hours, and we don’t charge patients for their records. 

Mitigate compliance risk

HIPAA and Cures and PHI – oh my!

Are compliance risks keeping you up at night? Our team of regulatory experts stay on top of evolving state and federal regulations, proactively updating processes, systems and guidelines to mitigate compliance risks for your organization. Plus, every single record goes through four different quality checks.

Alleviate staffing challenges

A record request process that never takes a sick day

Let HealthMark’s team of certified release of information (CRIS) specialists manage your requests, supported by a robust digital platform and a uniform, consistent process. Not familiar with CRIS? It’s a rigorous exam that validates an individual’s understanding of how to appropriately handle PHI.

Easy audits and chart reviews

Take the headache
out of chart audits

Name something more cumbersome than audits and chart reviews. We’ll wait. HealthMark has processed over 4 million audits and counting on behalf of hospitals, clinics and practices, and we’ve never missed a deadline.

FMLA form completion

Drowning in FMLA paperwork?

Patients who need FMLA or disability paperwork are often facing a challenging time. Let our compassionate and clinically-trained specialists seamlessly guide them through the process and get everything ready for your signature.

Read to learn more?

Tell us a little bit about your hospital or practice, and we will reach out to share how HealthMark’s release of information could benefit you.


Looking for a copy of your medical records? Please use the green button below! 


Looking for a copy of your medical records?