CASE STUDYHow InnovaCare Health Eliminated Patient Complaints with HealthMark

As InnovaCare Health expanded across Florida, the need for standardized release of information processes across its 35 locations became clear. Some practices partnered with another vendor, while others managed release of information in-house. The result? Inconsistency, inefficiency and unnecessary risk.

InnovaCare partnered with HealthMark to streamline release of information and address the following challenges:

Decentralized workflows

Long turnaround times

Drowning in time-consuming tasks

Limited oversight across multiple new locations