Boost patient satisfaction with efficient medical record release.

Managing patient medical records shouldn’t add unnecessary stress to your practice. When you partner with HealthMark for release of information services, we can streamline the record release process, reduce administrative burdens and help you put the patient back at the center of your practice.

Is it time to outsource release of information? 

NEW! Download the Outsourcing Medical Records Playbook

As volumes rise and complexity increases, managing release of information on your own is harder now than ever before.  Download our playbook to learn about current market trends, how outsourcing would impact your processes and questions to ask a potential vendor.

Alleviate administrative burdens

Lighten your load with simplified medical record management.

Don’t let the administrative burden of record management get you down! Our medical record management software and services are designed to reduce the stress that stems from managing medical records. How? By fielding all record request questions, offering your patients a password-free digital request solution and delivering records in record-breaking time.

Compliance risk is risky business

Reduce compliance risk in your medical record release workflow.

Rest easy knowing that your sensitive patient information is in capable hands. CRIS-certified specialists combined with robust security measures provide requestors with the medical records they have the authorization to access. Our team of experts closely follows all regulations as they evolve and change, including HIPAA, the CURES Act and more, so you don’t have to!

What does CRIS-certified mean? Every HealthMark employee who touches a patient record must pass the rigorous Certified Release of Information Specialist (CRIS) exam, administered by the Alliance for Health Information Operations & Standards (AHIOS).

Improve patient satisfaction with efficient record release

There’s a patient at the center of every request.

Our release of information services provide your patients with a user-friendly digital solution and an industry-leading turnaround time. Partnering with HealthMark means that you receive a dedicated team of patient advocates focused on improving your patients’ experience with medical record requests, allowing you to focus on patient care.

Offer a digital medical record request solution

Digital transformation: Mordernize your patient record requests.

Say goodbye to archaic, paper-based release of information! Our proprietary digital record request solution offers patients, providers and other requestors an easy, secure and password-free way to request and download medical records.

Digitize your patients’ record request experience

Lightning-fast turnaround times for your patients.

Your patients have enough to worry about – why add a tedious processes to obtain their medical records to the mix? HealthMark’s digital, self-service Request Manager™ guides requestors through the process from start to finish, no password required. The best part? Requests are delivered digitally, right to the requestor’s inbox. And all in an industry-leading turnaround time.

Understand your release of information workflow

Gain valuable insights into your medical record request process.

Want to get valuable insights into your medical record request management process? Transparency is the key to success for any physician practice. With our proprietary software, you’ll get valuable insights and analytics about the number of requests, the type of requests and more, allowing you to optimize your practice management.

The right release of information solution for your physician practice

Take the headaches out of release of information.

Enter The Digital Age

Leverage a user-friendly, digital platform, saving you (and your patients) time and effort — plus, no new username or password required!

Designed with Physician Practices in Mind

Our solution is actively supporting thousands of other physician practices around the country, meeting their unique needs and workflows.

Keep Your Records Safe and Sound

Protecting patients' personal information is always a top priority. Our processes are designed to comply with HIPAA rules and regulations, protecting the confidentiality and security of sensitive data.

From Chaos to Calm

We take pride in transforming the chaos of patient record management into a calm and organized process. Let us handle the complexities, so you can focus on delivering exceptional patient care.

Implementation is a Breeze

No lengthy EMR integration or IT resources are required to get your organization up and running on our release of information platform.

See how we serve practices like yours

Supporting physician practices of every specialty and size

Whether you’re a small private practice, a bustling multi-specialty group or a large physician clinic, effective medical record management is crucial to your operational success. At HealthMark, we specialize in providing release of information services designed to meet the unique needs of physician practices like yours.

Why choose HealthMark for your physician practice?

Let us be your trusted partner—reducing stress, streamlining processes and empowering you to focus on delivering great patient care. With a hyper-focus on HIPAA compliance and data security, we help you maintain the confidentiality and integrity of your patient’s sensitive information.

Transform the chaos of record management into a calm and organized process. Let our medical release of information services streamline your operations and support exceptional patient care.

Ready to learn more?

Tell us a little bit about your practice, and we’ll connect with you to share how HealthMark’s release of information could benefit you.